Defined Terms
This is a legal document and you should read it carefully.
When the first letter of a word is capitalized in this document, it has a special and specific meaning. We call those words “Defined Terms,” because we’re going to give you a definition of what each term means as used in this document.
Company – Body & Mind Counseling LLC
Website – body-mindcounseling.com
Privacy Officer – Alexandria Theordor, LCSW
When you see a plural or a plural possessive pronoun, such as “We” and “Our,” that refers to the Company.
How We Protect Your Privacy
This website privacy policy tells you how we collect, use, and protect your personal information. By visiting our website (body-mindcounseling.com), you accept and agree to the terms and conditions of this website privacy policy. In particular, you consent to our collection and use of your personal information as described in this website privacy policy.
Minors
Company does not knowingly collect, either online or offline, personal information from persons under the age of sixteen.
We do not provide services or sell products to children. However, we may sell products to adults for use by children. Regardless of the intended end user of our products, only adults should purchase anything from our website. If a product we offer is legal only for adults to use or possess, no adult should purchase the product for illegal use or possession by a minor.
If you are less than 18 years old, you may use our website only with the permission, active involvement, and supervision of an adult parent or legal guardian. If you are a minor, please do not provide us or other website visitors with any personal information. If you are under 18, you may only use the Website with the permission of a parent or guardian. Your parent or guardian must read this privacy policy. If you, your parent or guardian, believe you have conveyed information to the Website, contact the Privacy Officer to make sure it is deleted. In some circumstances, the law may not require or permit us to delete the information. We will make every effort to delete any information you have provided; however, we cannot guarantee comprehensive removal.
This Policy Is Part Of Our Terms And Conditions Of Use
Our website privacy policy is a part of, and subject to, our website’s Terms and Conditions of Use. You may view these terms and conditions on our website.
This Policy and Customer Agreements
If you are our customer, any customer agreement between us supersedes this policy to the extent there is any conflict with the terms and conditions of the customer agreement.
The type of information we collect from you and interest-based advertising.
Like most places on the Internet, simply by visiting our website you automatically tell us certain information. This includes basic information such as your IP address, when you visited, the website from where you came prior to visiting us, the website where you go when you leave our website, your computer’s operating system, and the type of web browser that you are using. Our website automatically records this basic information about you.
And like many other websites, we may use cookies, digital fingerprinting (e.g. device, machine, and Internet browser fingerprints), web beacons, click redirects, pixel tags, container tags, and similar technologies. In plain English, this means information that our website’s server transfers to your computer. This information can be used to track your session on our website and to customize our website content for you as an individual.
If you are using one of the common Internet Web browsers, you can set up your browser to either (a) let you know when you are being tracked by us or to (b) deny us tracking access to your computer or electronic mobile device. The manufacturer of the browser you use has instructions on how to modify tracking settings. You may find these instructions in the “Help” section of your browser or by contacting the browser’s manufacturer.
If you download or use mobile software applications (“Mobile Apps”) from our website, we may be able to determine your location. In addition, your smartphone, computer tablet, or other electronic device using our Mobile Apps may provide us information about the device, including its unique identifier, make and model, operating system, mobile network carrier, and your telephone number. Your mobile device may have the ability to disable location services as well as deny us access to other information described in this paragraph. To learn more, check your mobile device’s user manual and/or contact your mobile device’s manufacturer or service carrier.
We may also collect any data that you provide us by posting it at our website or by sending to us via email. You can always choose not to provide us with information. However, if you do withhold information, we may deny you access to some or all of our website’s services and features.
Some transactions between you and our website may involve payment by credit card, debit card, checks, money orders, and/or third party online payment services. In such transactions, we will collect information related to the transaction as part of the course of doing business with you, including your billing address, telephone number, and other information related to the transaction.
Collecting and Using Your Personal Information
Information Collection Categories
Contact Information
When you fill out our “Contact,” “Freebie” or “Newsletter Subscription” form, or make a purchase with Us, we collect the information you provide so we can communicate with you.
This might include your name, mailing address, phone number, and email address.
If you use social media, and give us your social media information, we use that information to view your social media. Sharing your social media with us may tell us who you follow, who follows you, and your likes or interests. Your privacy settings for social media can be adjusted in the settings menu of your social media provider.
Financial Information
When you make a purchase on the Website and in our electronic health record (SimplePractice), we collect information to collect your payment. We collect your billing address, and the bank or credit card information you provide. Review SimplePractice’s privacy policy for more information.
Profile Information
When you fill out a contact/newsletter/intake form, or make a purchase, we create a profile for you so we can identify you.
As you navigate the Website, your computer relays information to us that we use to optimize the Website, improve user experience, and make strategic business decisions about our products and services.
We use session analytics, which means that while you are on our Website we are using software to tell us what pages you click on, how long you stay there, and how you generally navigate the Website. This information tells us how we can improve user experience, how successful our advertisements have been, and how to make our content more accessible.
Analytics, including the session analytics we use, may collect information about your computer specifications, internet connection, and IP address. Your IP address is a unique identifier that tells other computers the path to take to communicate with your device. That kind of data can communicate private information about you. For example, connecting to the internet via a coffee shop’s wifi tells the analytics tool that you are at the coffee shop at the time you access the Website. Smart devices like your smartphone can tell when another smart device is nearby. If a nearby device has given permission to advertisers to access its location, then those advertisers can deduce that you are also near that location. We don’t collect your location information, but accessing our Website while near other devices might allow advertisers to deduce your location, and they could send you targeted ads. Also, your computer’s specifications could communicate what kind of device you prefer to use, or what you prioritize in your devices.
Cookies, Pixels, and Tracking Signals
Cookies are not just tasty treats. A cookie is also a piece of information recorded by your web browser. This allows your web browser to recognize places you have visited. For more on cookies, see this article from the Federal Trade Commission.
Our use of cookies assists you when you begin to type our Website. Your computer may autofill URLs based on its cookies memory. They can help remember and autofill things like user IDs and website preferences. You can instruct your browser to reject all cookies, but you may not be able to use some parts of our Website without them.
Pixels aren’t just the tiny colorful squares on your device’s screen. A pixel, also known as a beacon or pixel tag, is a transparent image file that tells us something has been clicked on.
Cookies and pixels may communicate to us the web browser you use, whether you open an email we send, your advertising ID, and other technical information about your device.
We use these cookies and pixels to track your internet usage in order to implement advertising strategies and to ensure our servers and systems are working properly.
You can instruct your browser to reject all cookies, pixels, and similar tracking technologies by instructing the browser to send a “Do Not Track” signal. Our Website may not function properly if your browser rejects cookies, pixels, or tracking technologies. There’s not a uniform set of Do Not Track signals, so our Website may not be able to read or respond correctly to ones sent by your browser. To learn more about our services without our Website, you’ll need to email us or fill out our contact form.
Email Marketing
Email is the backbone of most online marketing in the twenty-first century. Your email is valuable to us, and your privacy is valuable to you. We take care to ensure that your email other data is used in a respectful manner, and we keep your email confidential. We do not sell or in any way share your email in exchange for remuneration. Occasionally, Company does partner with third parties to provide joint education, resources, products, or services. In these cases, your participation is deemed consent for us to share any information you provide to us to that third party.
Company’s emails will comply with applicable laws including the CAN-SPAM act. Each email will clearly identify that it is from the Company along with a place for you to unsubscribe from our email list. Occasionally, the technological systems we rely on to remove you from our email list may fail to unsubscribe you. If you continue receiving unwanted emails, please reach out to the Privacy Officer.
Unsubscribing from Company’s email list will remove you from our routine promotional emails and informational emails about podcasts, blog posts, and other resources we may have to share. However, you may still receive information about programs, services, or products you have bought from Company.
Information Disclosure
Company will disclose your personal information only when necessary to provide services, programs, or products to you, or when necessary to work with third parties like lawyers or collection agencies to enforce these terms or any other terms between you and Company. We may also disclose your information when we are otherwise legally required to do so.
Securing Your Information
We make best efforts to ensure the security of your information using industry standards and reasonable methods. We rely on reputable and reliable third-party vendors to collect basic information. If you work with us in a one-on-one capacity, we may collect additional information from you including, but not limited to social security numbers, financial information, and other personal data necessary for us to provide you psychotherapeutic services. For this data, we use a different, reputable third-party platform designed for these purposes.
Who Exactly Sees Your Information?
Analytics
We use the following companies for analytics:
- WordPress
- RankMath
- Meta (Facebook & Instagram)
Payment
When you make a purchase on the Website, your financial information is transmitted to a third-party payment processor. The payment processor has their own privacy policy, which you should read before making payments.
We use reputable payment processors who adhere to the standards set by the Payment Card Industry Security Standards Council.
Our payment processors are:
- IvyPay
What We Do With Your Information
We use your information to operate our website’s business activities. For example, we may use this data to contact you about changes to our website, direct marketing (e.g. new products and services, special offers, etc.), resolve disputes, troubleshoot issues, and enforce our website’s terms and conditions.
If you download or use Mobile Apps from our website, the information we learn about you may be used by us to give you personalized content based upon your location and other data you share. If you do not want to share your location via Mobile Apps, check the instruction manual for your electronic device or contact your device’s manufacturer to see if you can turn off the locator feature.
As a general rule, we will not give your data to third parties without your permission. However, there are some important exceptions to this rule that are described in the following paragraphs.
We may, in our sole discretion, provide information about you to law enforcement or other government officials for purposes of fraud investigations, alleged intellectual property infringement, or any other suspected illegal activity or matters that may expose us to legal liability.
Some government intelligence agencies have the technological ability to access data from our website without our cooperation, knowledge, or consent. Even if we were to learn of such access, we may not be able to tell you because of national security laws. Please take this risk into account before supplying information to us or any other website owner.
Although we do not disclose individually identifiable information, we may disclose aggregate data about our website’s visitors to advertisers or other third parties for marketing and promotional purposes.
From time to time, we may use third party suppliers to provide services on our website. If a supplier wants to collect information about you, you will be notified. However, you will never be required to give information to a third party supplier. We restrict the way third party suppliers can use your information. They are not allowed to sell or give your information to others.
If we sell our website, we may transfer your information to the purchaser of the site. Upon completion of such a transfer, we will no longer possess or control the data received by the purchaser.
Do-Not-Track, Interest-Based Advertising, Remarketing, and Dynamic Ad Serving
Do-Not-Track
We try to honor any Do-Not-Track signals you send through your web browser when visiting our website. However, please read the following important information about “Interest-Based Advertising,” “Remarketing,” and “Dynamic Ad Serving” so that you understand the type of tracking that may be done by third party vendors when you visit our site and how you can opt out of such tracking.
Interest-Based Advertising
When you visit our website, you may view advertisements posted on the site by Google or other companies. These advertising companies may collect information about you while you are visiting this website and other websites. They may use this data to show you advertisements on this website and elsewhere on the Internet about products and services you might like.
This website does not collect the information or control the content of the advertisements that you will see. You may be able to opt out of such advertising.
If you are in the United States, you may opt out of some advertising via the Digital Advertising Alliance at http://www.aboutads.info/choices/
If you are in Canada, you may opt out of some advertising via the Digital Advertising Alliance of Canada at http://youradchoices.ca/
If you are in the Europe Union or the United Kingdom, you may opt out of some advertising via the European Interactive Digital Advertising Alliance at http://www.youronlinechoices.com/
To find out more about Google privacy policies and its DoubleClick DART cookie used to generate interest-based advertising, go to https://policies.google.com/technologies/ads .
Protect My Choices
If you are using Internet Explorer, Mozilla Firefox, or Google Chrome browsers, you may wish to install the “Protect My Choices” browser extensions that are designed to help you protect your opt-out preferences. To learn more, go to http://www.aboutads.info/PMC.
Remarketing
This website may use a remarketing tag to advertise online. This means that Google and other third-party vendors may show our ads to you on sites across the Internet. These third-party vendors, including Google, may use cookies to serve ads to you based upon your past visits to our website.
If you would like to opt out of Google’s use of cookies, you can visit the company’s Ad Preferences Manager at https://adssettings.google.com/authenticated?hl=en.
In the alternative, you can opt out of the use of cookies by some third-party vendors by going to the Network Advertising Initiative’s opt-out page located at https://optout.networkadvertising.org/?c=1 .
Dynamic Ad Serving
Our website may use Google’s Dynamic Ad Serving feature. To opt out of interest-based ads by Google, follow Google’s opt-out instructions located at https://support.google.com/ads/answer/2662922?hl=en .
DoubleClick Remarketing Pixels
Our website may use DoubleClick’s remarketing pixels. If you would like to opt out of DoubleClick’s use of cookies, you can visit the DoubleClick opt-out page at https://adssettings.google.com/authenticated?hl=en.
Your use of this website without opting out means that you understand and agree to data collection to provide you with interest-based advertising.
User Names And Passwords
Your access to parts of our website may be protected by a username and a password. Do not give your password to anyone. If you enter a section of our website that requires a password, you should log out when you leave. As a safety precaution, you should also close out of your web browser completely and re-open it before viewing other parts of the Internet.
Use Of Information And Unsolicited Commercial Email
If you obtain personally identifiable information about another website user, you are not allowed to disclose this information to anyone else without the consent of the user and our consent too. If you communicate with other website users via our website (or by other means), such third parties may have copies of your communications even if you delete your own copies of such communications on our website and your electronic devices.
We hate junk email (spam). Information you obtain from our website about us or other site users cannot be used by you or others to send unsolicited commercial email or to send unsolicited commercial communications via our website’s posting or other communication systems.
Your Voluntary Disclosure Of Information To Third Parties Who Are Not Our Suppliers
You may choose to provide personal information to website visitors or other third parties who are not our suppliers. Please use caution when doing so. The privacy policies and customs of these third parties determine what is done with your information.
Autoresponders
We may use autoresponders to communicate with you by email. To protect your privacy, we use a verified opt-in system for such communications and you can always opt-out of such communications using the links contained in each autoresponder message. If you have difficulties opting out, you may contact us by sending an email to info[at]body-mindcounseling.com, or sending us mail to the address listed below.
Body & Mind Counseling LLC
614 Cranbury Rd, Unit 615, East Brunswick,
New Jersey, USA 08816
Information Security
We try to keep your information secure. If we become aware of a data vulnerability, where economically feasible, we will attempt to promptly fix it in order to keep your data safe. However, with governments spying online using sophisticated technology and hackers data mining sites, no website owner can guarantee your information will be completely safe from unauthorized access by others. Please take these security risks into account before giving information to us or any other website owner.
Data Retention
We will keep your data for as long as we need it to provide you with products and services, comply with applicable law, resolve any disputes between us or with third parties, and to enforce any contracts between us.
We do not keep your financial information. The financial information you provide is processed via Stripe. Stripe may retain your information for their company’s purposes. Review Stripe’s privacy policy for more information. Review SimplePractice’s privacy policy for more information.
California Privacy Rights
If you are a California resident and our customer, Cal. Civ. Code § 1798.83 permits you to request certain information about our disclosure of personal information to third parties for their direct marketing purposes. To request this information, please send an email to info[at]body-mindcounseling.com or write us at the following address:
Body & Mind Counseling LLC
614 Cranbury Rd, Unit 615, East Brunswick,
New Jersey, USA 08816
If you reside in the State of California, you may have certain privacy rights under the California Consumer Privacy Act of 2018, Cal. Civ. Code § 1798.100 to § 1798.199 (“CaCPA”). However, the CaCPA does not apply to us for one or more of the following reasons: (1) we are a small or medium-sized enterprise (“SME”) that is not a “business” as such term is defined in Subsection 1798.140(c) of the CaCPA; and (2) other laws apply to us that conflict with and/or supersede the CaCPA.
Even though we do not have a legal obligation to do so, we may respond to your requests made per the CaCPA. However, these voluntary responses are not a waiver of our legal rights and obligations under the laws of New Jersey and USA or the arbitration provisions found within our website’s Terms and Conditions of Use.
European Union Privacy Rights
If you reside in the European Union, you may have certain privacy rights under Regulation (EU) 2016/679, the General Data Protection Regulation (“GDPR”), to the extent the GDPR does not conflict with the laws of New Jersey and USA. Even if we do not have a legal obligation to do so, we may respond to your requests made per the GDPR. However, voluntary responses are not a waiver of our legal rights and obligations under the laws of New Jersey and USA or the arbitration provisions found within our website’s Terms and Conditions of Use.
Small Or Medium-Sized Enterprise Status
We are a small or medium-sized enterprise (“SME”). This means that because of the size of our business, to the extent (if any) the GDPR governs our relationship with you, some of GDPR’s obligations do not apply because we are an SME.
How To Make A Request
To make a GDPR request, please send an email to info[at]body-mindcounseling.com or write us at the following address:
Body and Mind Counseling LLC
614 Cranbury Rd, Unit 615
East Brunswick, NJ 08816
USA
We will respond within thirty (30) days of receipt of your request.
Requests To Access Personal Data
If we grant your request to access personal data, we will: (1) confirm whether or not we are processing your personal data; (2) provide you with a copy of any of your personal data that we possess; and (3) provide you with information about how we process such data (e.g. purposes, categories, recipients, etc.).
Requests To Delete Data
If you request that we delete your personal data that we possess, we will do so unless: (1) the data is needed to exercise the right of freedom of expression; (2) we have a legal obligation to keep the data; (3) we must keep the data for reasons of public interest; or (4) the data has been processed so that it is anonymized.
Any personal data we processed unlawfully will be deleted. If you were a minor when we collected the personal data, we will delete the data upon request.
If we believe any third parties have acquired your personal data through us, we will take reasonable steps to inform them that you have requested erasure of such data.
Note: Should you become a client of Body & Mind Counseling LLC, please know that it is legally required that we keep you medical record on file for a minimum of 7 years. Your medical record is kept in a HIPAA-secure location.
Objections To Processing Of Personal Data
If your request is an objection to the processing of your personal data for directing marketing purposes, we will cease using your data for such purposes.
As a general rule, we will comply with objections to processing personal data except: (1) where it is not technically or commercially feasible to do so; or (2) we have a legal obligation that overrides your individual rights and freedoms.
Portability Requests
If we collected personal data from you because of a contract between us or based on your consent, and we processed that data by automated means (in structured machine-readable format), you can request that data be transmitted by us to another company or organization.
We will provide such data to the recipient third party in a commonly used open format electronic file (e.g. CSV, JSON, XML, etc.).
Denied Requests
If we reject your request, we will provide you with the reason(s) for doing so. You may then choose to file a complaint with the Data Protection Authority and request a judicial remedy to the extent such a request is not in conflict with the laws of laws of New Jersey and USA or the arbitration provisions of our website’s Terms and Conditions of Use.
Processing Fees
As a general rule, there is no fee for processing your GDPR request. However, we reserve the right to refuse your request or charge a reasonable fee for processing it if the request is manifestly unfounded or excessive. For example, it would be excessive to make a repetitive second request to access your personal data one month after we provided you with the data from a prior request.
Automated Processing
We may make decisions through automated processing (e.g. algorithms) of personal data that are legally binding or significantly affect you.
Any such automated decision-making is done per your express consent or because it is necessary for reasons of substantial public interest under applicable law.
Such an automated decision may be made based on relevant law. However, if the decision is made for other reasons, we will inform you of the process’ logic and potential consequences of the decision. To the extent that the GDPR does not conflict with the laws of New Jersey and USA or the arbitration provisions found within our website’s Terms and Conditions of Use, you may also have a right to obtain human intervention and contest the automated decision.
Links to Other Sites
Our Website may contain links to other websites that we don’t control. Visiting those sites subjects you to their privacy policies. We are not responsible for how those websites handle your information. You assume full responsibility for the consequences of clicking on the links or visiting the websites.
Force Majeure
We, our principals, employees, and agents shall not be liable for failure to perform any of our obligations under this policy during any period in which we cannot perform due to fire, earthquake, flood, or other natural disaster, epidemic, pandemic, explosion, casualty, war, terrorism, embargo, riot, civil disturbance, act of public enemy, act of God, or the intervention of any government authority, or similar cause beyond our control.
Policy Changes
The terms of this privacy policy may change from time to time. If such changes are made, we will notify you by a notice posted on our website’s home page of the changes that have been made. If you disagree with the changes that have been made, please contact us (by email, using a website contact form, or in writing by mail), and any changes made to this policy will not apply to information we have collected from you prior to making the changes.
By continuing to access our website after changes to this privacy policy go into effect, you are agreeing to be legally bound by the revised policy.
If you are concerned about the topic covered by this website’s privacy policy, you should read it each time before you use our website.
Questions or Concerns
Any questions or concerns about this website privacy policy should be brought to our attention by sending an email to info[at]body-mindcounseling.com and providing us with information relating to your concern.
You may also mail your concerns to us at the following address:
Body and Mind Counseling LLC
614 Cranbury Rd, Unit 615
East Brunswick, NJ 08816
USA
This website’s privacy policy was last updated on December 30, 2025
